Sentinest scrapes your Trustpilot reviews, runs them through AI, and surfaces themes, sentiment trends, and churn signals automatically.
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“I’ve been a customer for 3 years but the response times have gotten terrible. Waited 2 weeks for a simple billing issue. Considering switching to a competitor at this point.”
Sentiment
Confidence
Emotion
FrustrationTheme
Response TimeIntent
Warning Othersof 1-star reviews
mention response time
You have 312 reviews this month. Trustpilot shows you 3.8 stars.
You find out about a wave of complaints when your VP sees the score drop, not when the first review lands. By then, you’re behind.
Sentinest processes every review once it’s scraped. Themes, sentiment, churn signals, structured and searchable, ready when you open your dashboard.
Every Trustpilot review, processed through AI. Six things that aren’t in Trustpilot’s native dashboard.
The score is a number. The sentiment is a story: frustration, satisfaction, disappointment, all extracted automatically.
"Response time" appeared in 38% of your negative reviews this month. You didn't have to read 400 reviews to know that.
Frustration and disappointment look the same on a 2-star review. They don't respond the same. Know the difference.
"I'm cancelling" appears in reviews before it appears in your churn report. Sentinest flags it automatically.
Your Trustpilot score vs your competitors, in one chart. Updated automatically.
Set a schedule. The data is waiting when you open your dashboard. No manual exports, no CSV wrangling.
Paste in your Trustpilot URL. Sentinest handles the rest. No API keys, no manual exports.
“Response times have gotten terrible...”
Our custom AI pipeline extracts sentiment, emotions, themes, churn signals, and actionable flags from each review.
Avg Rating
3.8
Sentiment
+0.24
Your full review history, structured and searchable. Reviews are refreshed daily, so your dashboard stays current without manual exports.
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